Privacy Policy

Last updated: November 2025
Company Name: Accelerate HR Ltd
Company Number: 16619800
Incorporated: 31 July 2025
Registered Address: 1 Friesian Drive, Roman Heights, Corbridge, United Kingdom, NE45 5SN
Contact Email: Carol@AccelerateHR.co.uk

Accelerate HR Ltd (“we”, “us”, “our”) is committed to protecting your personal data and your privacy. This policy explains how we collect, use, store and protect your information in line with the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

1. Who We Are

Accelerate HR Ltd is a UK-based HR consultancy providing HR advice, support and leadership services to businesses of all sizes. As a data controller, we are responsible for deciding how your personal information is used.

If you have any questions about this policy or how we handle your data, you can contact us at:
Email: Carol@AccelerateHR.co.uk

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Website Visitors

• Name and contact details if you submit an enquiry form
• Email address if you sign up for updates
• Technical data: IP address, browser type, cookies, and usage statistics

Clients & Prospective Clients

• Contact details (name, email, phone number, business information)
• Records of communications
• Payment and invoicing information
• HR-related documents shared as part of our services

Supplier or Partner Contacts

• Contact details
• Contract and correspondence records

Sensitive Data

We only process sensitive or special category data (such as employee health information) where necessary for HR services and only under a lawful basis, such as explicit consent or contractual requirement. This is always handled securely and confidentially.

3. How We Collect Personal Data

We collect data in the following ways:

• Directly from you (enquiries, emails, phone calls, meetings)
• Through our website via cookies and analytics
• From clients when we are engaged to support HR matters
• From publicly available sources such as LinkedIn or Companies House

4. How We Use Your Personal Data

We use your data to:

• Respond to enquiries
• Provide HR services and consultancy
• Manage contracts and client relationships
• Send invoices and process payments
• Improve our website and services
• Keep internal records
• Comply with legal obligations

We will not sell, rent or share your data with third parties for marketing purposes.

5. Legal Bases for Processing

Under the UK GDPR, we rely on one or more of the following lawful bases:

• Contract: to provide HR services you have requested
• Legal obligation: to comply with the law
• Legitimate interests: running and growing our business
• Consent: for direct marketing or optional communications

Where we rely on consent, you can withdraw it at any time.

6. Sharing Your Data

We may share your personal data with:

• Professional advisors (e.g., accountants, legal advisors)
• Service providers such as IT, email hosting and website analytics
• HMRC or other regulatory bodies where required by law

All third-party providers are required to process your data securely and only for approved purposes.

7. Data Security

We take data protection seriously and use technical and organisational measures to keep your data secure, including:

• Encrypted devices and secure passwords
• Restricted access to personal data
• Secure cloud storage and email systems

Despite these measures, no system is 100% secure. We will notify you and the ICO of any data breach where legally required.

8. How Long We Keep Your Data

We retain personal data only for as long as necessary:

• Client data: typically 7 years for legal and tax purposes
• Enquiry data: up to 12 months if no contract is formed
• HR case files (where permitted): retained according to legal or contractual requirements

When data is no longer needed, it is securely deleted or anonymised.

9. Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion (where applicable)
• Restrict or object to processing
• Transfer your data to another provider
• Withdraw consent at any time
• Complain to the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact: Carol@AccelerateHR.co.uk

ICO website: www.ico.org.uk

10. International Data Transfers

We only transfer data outside the UK where appropriate safeguards (such as Standard Contractual Clauses) are in place.

11. Cookies Policy

Cookies are small text files placed on your device when you visit our website. They help us understand website performance and enhance your browsing experience.

Types of Cookies We Use

Essential Cookies

Required for the website to function (e.g., security, form submissions).
These cannot be disabled.

Analytics Cookies

Used to measure website traffic, pages visited and performance (e.g., Google Analytics).
These help us improve our site.

Functional Cookies

Remember your preferences and improve your experience.

Marketing Cookies

Used only if we run targeted adverts or tracking.
(We currently do not use marketing cookies.)

12. Managing Cookies

You can manage or disable cookies at any time via your browser settings.
Blocking some cookies may impact how the website functions.

Most browsers allow you to:

• Clear stored cookies
• Block third-party cookies
• Set rules for individual websites

13. Updates to This Policy

We may update this Privacy & Cookies Policy from time to time.
The latest version will always be available on our website.